Driving schools
During a lesson, the instructor does not pick up, and that is how it should be. CallReply sends a text from your own number so the student or parent knows the call was seen.
Call back: Mr Parker about enrolment
During the lesson. Students and parents get a text; you call back once the lesson is over.
You no longer take your eyes off the road to see who is calling. The phone answers by text for you, even tucked in the glovebox.
On a lesson · Text sent
A student who wants to move a lesson knows you saw the call. They wait for your call back instead of simply not showing up.
Lesson to move
The text can use the student's first name saved in your contacts. A parent enrolling their teenager gets a polite, clear reply.
Hi Lucas, · Parent informed
On your break, the history lists every missed call with its time. You call back in order and nobody is forgotten.
3 call-backs at break
You reject the call or let it ring. As soon as it shows up in the call log, CallReply sends your message from the phone's own SIM. The student receives an ordinary SMS and can reply, for instance to say they need to cancel Thursday's lesson. You read the reply once parked, then call back if needed.
Each instructor installs the app on their own Android phone. Texts go out from their number, with their message. In the web client space, the device filter shows activity per phone, so you can check that calls to the office and calls to instructors all get an answer.
Independent instructors who handle their students, their schedule and their phone on their own. Between lessons, tests and theory sessions, the phone often rings at the wrong moment. A text reply keeps a future student from dialling the school down the road instead.
Driving schools with several instructors, where the front desk cannot absorb everything. Calls often land straight on an instructor's mobile. CallReply works as simple SMS answering, with no switchboard and no new line.
The text answers someone who just called you. Keep it informational: who you are, when you will call back. If you add a promotion on a lesson package, prospecting rules apply, including prior consent and a free way to opt out.
A number that must never receive a text, such as an examiner's or a relative's, goes on the STOP list. You edit it from the phone or the web space, and those numbers never receive anything.
Data is hosted in France, with a retention period for each kind of data. After that, history keeps dates and statuses but not numbers. Contacts sync only with your consent, and export or erasure is requested from "My data".
A call from a withheld number leaves no number to reply to. No text goes out. The call is still listed in history so you know someone tried to reach you during the lesson.
Sources: CNIL guidance on SMS marketing; details in our Privacy policy
Yes. Sending is automatic and needs no action from you. The phone can stay locked and put away, so there is nothing to touch during the lesson.
No. CallReply sends at most one SMS per number per day. Later calls appear in history with the reason "already answered today".
Yes. You have one French and one English template, with the {first_name} and {name} variables filled in from your contacts.
iOS does not allow automatic sending. On iPhone, CallReply prepares the message in Messages and you tap Send. The iPhone page explains how it works in full.
A text goes out from your own number as soon as a call is missed or rejected.
Text delivered · Missed call
Learn moreOne message in French, one in English, personalised with the contact's first or full name.
FR · EN templates · 1 SMS segment
Learn moreEvery missed call and every SMS, with time, contact and status, on your phone and on the web.
Delivered · STOP list
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