A guided tour of the app
A guided tour of the app, chapter by chapter: tap the highlighted element or use the arrows.
Contents
CallReply
en
Missed call? The text goes out from your number
CallReplyENConversation
Marie Dupont · +33 6 12 34 56 78
Thanks, call me back tomorrow morning.
Sorry, we missed your call!
Your messages, with your variables
CallReplyENYour hours, your message
You choose when to reply and what you write.
Mon–Fri · 9:00–18:00
At the time you choose, with days off
CallReplyENScheduled sending and days off
A text at the time you choose, and a message of its own for your closing days.
Next send 18:00 · 3 texts waiting
In the customer's language
CallReplyENIn your customer's language
Every customer gets your reply in their own language.
And the conversation goes on
CallReplyENAnd the conversation goes on
Your customers' replies arrive in the app.
Every text is logged
CallReplyENEverything is tracked
Missed calls, texts sent, texts delivered: it is all in the history.
Free trial, no commitment
CallReplyENTry CallReply
Legal information
CallReply
en
Step 1 of 4
Create your account
A few details, and CallReply answers for you.
GContinue with Googleor
First nameJulien Last nameMartin Email addressdemo-martin@fixtures.callreply.testStep 2 of 4
Your number
The number your follow-up messages will be sent from. We send a code to it.
Phone number+33 6 39 98 00 01This is the number your follow-up messages will be sent from. We send a verification code to it.
Step 3 of 4
Password
At least 8 characters, typed twice. The eye shows it.
Password•••••••••• Confirm password••••••••••✓ At least 8 characters
✓ The two passwords match
Step 4 of 4
Terms
Read the terms and the policy, then accept them to create your account.
✓I accept the terms of use and the privacy policy.
Read the termsRead the policy
I agree to receive CallReply news (optional).
Verification
Enter the 6-digit code sent to +33 6 39 98 00 01.
Resend the code
Wrong number?
Check your e-mail
We sent a link to demo-martin@fixtures.callreply.test. Open it, then come back here: the app opens as soon as it is done.
✉Send the link again
Your phone number
CallReply replies from this number. A verification code will be sent to it by SMS.
Email address demo-martin@fixtures.callreply.test✓ Verified by Google Phone number+33 6 39 98 00 01Welcome
E-mail or phone numberdemo-martin@fixtures.callreply.test Password••••••••••Forgotten your password?
or
GContinue with GoogleForgotten password
Enter the e-mail or phone number of your account. We will send a link (e-mail) or a code (SMS).
E-mail or phone number+33 6 39 98 00 01Back to sign-in
New password
Enter the code you received by SMS, then choose a new password.
Resend the code
Android
CallReplyiPhone
CallReplyCallReply's permissions
The essential ones are needed to answer your missed calls. The others are recommended or optional: switch them on now or later. Tap "i" to learn everything about each one.
Essential
Call log
AllowedTo see that a call was missed or declined, so you can answer it by SMS.
Phone
AllowedTo react as soon as a call ends, and to pick the right SIM on a dual-SIM phone.
SMS
AllowedTo send the reply from your own number, with nobody in between.
Recommended
Notifications
AllowedTo tell you about sends, failures and anything that needs your attention.
Unrestricted battery
AllowedTo let CallReply work while the phone is locked, so replies go out on time.
Alarms & reminders
AllowedTo send scheduled replies at the exact time you chose.
Optional
Contacts
AllowedTo show your customers' first names and write "Hello Marie" with {first_name}.
Phone numbers
AllowedTo check that the phone's SIM card matches your account's number.
CallReply
en
Today
Scheduled
Scheduled send today at 18:00: the calls missed until then get their text at that time. · 3 calls waiting.
SettingsAutomatic reply
On · right after the call
An active subscription is needed for messages to go out.
Know how many calls I catch
Dashboard
Activity, last 7 days
✓ 92 % of SMS delivered · This week
Statistics
Available with an active subscription.
With the subscription: follow your missed calls and texts day after day.
3
Missed calls
+13 this week
3
SMS sent
+12 this week
3
Delivered
+11 this week
0
Failed
+1 this week
Missed calls
13 over 7 days
Latest activity
See allActivity
Find this week's calls
History
Last 7 days
✓ 3 customers called back · This week
History
Available with an active subscription.
With the subscription: find every missed call and every text sent.
Activity
- TP Thomas PetitText delivered to your customer 7 Nov 2026 · 11:05 AM
- TP Thomas PetitMissed call 7 Nov 2026 · 11:05 AM
- + +33639980190Text delivered to your customer 7 Nov 2026 · 9:47 AM
- + +33639980190Missed call 7 Nov 2026 · 9:47 AM
- CD Claire DurandText delivered to your customer 7 Nov 2026 · 8:12 AM
- CD Claire DurandMissed call 7 Nov 2026 · 8:12 AM
- AH Agence HorizonText delivered to your customer 6 Nov 2026 · 4:40 PM
- AH Agence HorizonMissed call 6 Nov 2026 · 4:40 PM
- + +33639980191Message not delivered 6 Nov 2026 · 2:03 PM
- + +33639980191Missed call 6 Nov 2026 · 2:03 PM
- ML Marc LefèvreText delivered to your customer 6 Nov 2026 · 10:22 AM
- ML Marc LefèvreMissed call 6 Nov 2026 · 10:22 AM
- NR Nadia RobertText delivered to your customer 5 Nov 2026 · 5:58 PM
- NR Nadia RobertMissed call 5 Nov 2026 · 5:58 PM
- SB Sophie BernardText delivered to your customer 5 Nov 2026 · 9:15 AM
- SB Sophie BernardMissed call 5 Nov 2026 · 9:15 AM
- CD Claire DurandMissed call 4 Nov 2026 · 12:10 PM
- PM Paul MoreauText delivered to your customer 4 Nov 2026 · 8:30 AM
- PM Paul MoreauMissed call 4 Nov 2026 · 8:30 AM
- BC Boulangerie du CentreText delivered to your customer 3 Nov 2026 · 3:25 PM
- BC Boulangerie du CentreMissed call 3 Nov 2026 · 3:25 PM
- ML Marc LefèvreText delivered to your customer 2 Nov 2026 · 10:02 AM
- ML Marc LefèvreMissed call 2 Nov 2026 · 10:02 AM
- TP Thomas PetitText delivered to your customer 1 Nov 2026 · 6:44 PM
- TP Thomas PetitMissed call 1 Nov 2026 · 6:44 PM
That's everything.
Address book
My contacts, no retyping
Address book sync
With your consent
✓ Address book up to date · Your phone is never changed
Address book
Available with an active subscription.
With the subscription: your contacts and blocked numbers, in sync with your space.
Address book
Offline: last known list. Your changes are sent as soon as the network is back.
- AH Agence Horizon+33639980114
- BC Boulangerie du Centre+33639980117
- CD Claire Durand+33639980110
- ML Marc Lefèvre+33639980111
- NR Nadia Robert+33639980115
- PM Paul Moreau+33639980116
- SB Sophie Bernard+33639980112
- TP Thomas Petit+33639980113
These changes stay in CallReply. Your phone's address book is never modified.
Sync my address bookAgence Horizon
AH Change photoFirst name
Last name
Name in the phone: Agence Horizon
Note
Labels (10 at most)
For example "Dupont site" or "VIP". A subject found here can be written in the automatic message.
Block automatic replies
CallReply will no longer text this contact after a missed call.
Settings
Sending
Messages
Phone
More
Account
An active subscription is needed for messages to go out.
Automatic reply and sending
Sending
Automatic reply
Send a message after every missed call.
ⓘ About the "SMS" permission
Scheduled
No immediate send: at the time you choose, the texts go out together, one per missed call since the previous send. A number you called back meanwhile is removed.
Sending time
18:00
Next send: today at 18:00
Interval between two texts
The scheduled texts go out one after the other, with this wait between two: a number called back or blocked meanwhile is removed.
Days off
On closing days, a specific message is sent instead of the usual one.
Every week
In scheduled mode, on a day off:
● Send the day-off message
Day-off message (English)
Hello, we are closed today. We will call you back {next_open}.
Limits
Enough to avoid sending in bursts.
Maximum messages per day
50
Call types covered
Never contact
These numbers will receive no messages.
No numbers yet.
Add a numberUsual message
A message with the customer's first name and my company
My template
Message templates
✓ Template saved · Preview up to date
Message templates
Available with an active subscription.
With the subscription: personalise your texts with the contact's first name and your business name.
Usual message
Message sent
This is the text your callers will receive.
Message in French
Bonjour, nous avons manqué votre appel. Nous vous rappelons au plus vite.
73 characters · 1 SMS
Message in English
Hello, we missed your call. We will call you back as soon as possible.
70 characters · 1 SMS
Dynamic messages
A message with the customer's first name and my company
My template
Message templates
✓ Template saved · Preview up to date
Message templates
Available with an active subscription.
With the subscription: personalise your texts with the contact's first name and your business name.
Dynamic messages
Dynamic messages
The right message for each caller: the phone picks the situation and fills in a validated text, with no AI or outside service, even offline. Off, your usual template is sent.
Sending
Your trade
Signature
Plomberie Martin
Added at the end of the messages, for instance your business name. Without a signature, the short sentence is sent.
Recognise what the call is about
Read on the phone in the contact's note and labels. Nothing is sent to a third party.
Health or legal trade: the subject is never written, the message stays neutral.
Situations, by priority
1. Ongoing conversation
A subject is found in the contact's note or labels, and you exchanged with this number less than 48 h ago (missed call or SMS sent by CallReply).
2. Known contact
The caller's first name is in your address book.
Claire DurandHello Claire, I can't answer right now. I will call you back as soon as possible. Plomberie Martin
3. Repeated calls
Second call of the day or more.
4. Closed
Outside your opening hours.
5. First call
No other situation: the generic message.
Variables: {first_name} {topic} {call_count} {next_open} {signature} {when}. Empty: the text suggested for your trade. Avoid ç, ê, â and œ: one of them turns the 160-character limit of an SMS into 70.
Suggested message
Read the message, edit it if needed, then send it. It goes from your number, once today.
To Claire Durand
Message
Hello Claire, I can't answer right now. I will call you back as soon as possible. Plomberie Martin
98 / 160 characters
Don't sendReply to a missed call
Enter the number of the person you could not take. CallReply prepares your message; all that is left is to send it.
Number to call back
+33639980190
Message history
Find this week's calls
History
Last 7 days
✓ 3 customers called back · This week
History
Available with an active subscription.
With the subscription: find every missed call and every text sent.
Message history
Day by day
- Thomas Petit7 Nov 2026 · 11:05 AM Delivered
- +336399801907 Nov 2026 · 9:47 AM Delivered
- Claire Durand7 Nov 2026 · 8:12 AM Delivered
- Agence Horizon6 Nov 2026 · 4:40 PM Delivered
- +336399801916 Nov 2026 · 2:03 PM Failed
- Marc Lefèvre6 Nov 2026 · 10:22 AM Delivered
- Nadia Robert5 Nov 2026 · 5:58 PM Delivered
- Sophie Bernard5 Nov 2026 · 9:15 AM Delivered
- Paul Moreau4 Nov 2026 · 8:30 AM Delivered
- Boulangerie du Centre3 Nov 2026 · 3:25 PM Delivered
- Marc Lefèvre2 Nov 2026 · 10:02 AM Delivered
- Thomas Petit1 Nov 2026 · 6:44 PM Delivered
Notifications
A text was not sent
A reply text could not be sent. Open it to retry.
6 Nov 2026 · 2:03 PM
Notifications
Sending notifications
An automatic text sent or received (with Call back and Reply), a failure, sending suspended. Grouped so they don't pile up; each kind can also be set in Android's settings.
Account notifications
What CallReply tells you, in the bell and on the phone.
Badge on the icon
The number of unread notifications on CallReply's icon. Some phones only show a dot.
Notifications on the phone
Quiet hours
No notification on the phone from 22:00 to 07:00.
What you are told about
Missed call: text sent
Rejected call: text sent
Call without a text
iPhone: reply to send
Daily summary
Text sent
Text delivered
Text not sent
Text sent again
Text to approve
Day-off message sent
Scheduled sending soon
Scheduled sending started
Scheduled sending done
Scheduled sending postponed
Sending suspended
Silent phone
Daily cap reached
Sending resumed
Message content
Conversation to pick up
End of the trial
Payment problem
Subscription
Feature off
New device
Device removed
Account security
Terms
My data
App update
Permissions
Each permission serves one precise function. Refused, only that function stops — the rest of the app carries on.
Call log
AllowedThis is how CallReply sees that a call was missed or declined.
SMS
AllowedMessages go out from your own number, with nobody in between.
Phone
AllowedTo react as the call ends rather than at the next sweep.
Contacts
AllowedTo write "Hello Marie" rather than "Hello", and to show names on your dashboard.
Notifications
AllowedSo we can tell you if sending stops or the daily cap is reached.
Phone numbers
AllowedTo check that the SIM card matches your account's number.
Background reliability
These three settings belong to Android: the app can only take you to them.
Unrestricted battery
AllowedSome phones put apps to sleep and delay sending, especially when locked.
Alarms & reminders
AllowedTo send scheduled replies at the time you chose.
System notifications
AllowedThey are switched off at the phone level, not in the app.
Call forwarding
A voice message when I cannot answer
Call forwarding
CallReply voicemail
✓ CallReply voicemail active · Messages arrive here
Call forwarding
Available with an active subscription.
With the subscription: send your calls to CallReply when you do not pick up.
Call forwarding
Forward your unanswered calls to a CallReply number: we take the message, you send the text.
A voice message when I cannot answer
Call forwarding
CallReply voicemail
✓ CallReply voicemail active · Messages arrive here
Your CallReply number
+33639980199
Last call received: 7 Nov 2026 · 11:39 AM
The codes to dial
Dial these from your phone, like a number. They ask your operator to forward calls to us.
When you do not pick up
**61*+33639980199**20#
When you are already on a call
**67*+33639980199#
When your phone is off or has no network
**62*+33639980199#
To stop everything
##61#
Minutes for forwarded calls are taken from your plan, like a call you would make yourself.
How to check it works
Ask someone to call you and do not pick up. The call must appear in "Voicemail" within the minute. As long as nothing appears, forwarding is not active at your operator.
What your callers hear
Hello, we cannot answer right now. Leave your message after the tone: it will be passed on, and you will receive a text from this number.
Leave it empty to go back to our greeting.
SaveVoicemail
A voice message when I cannot answer
Call forwarding
CallReply voicemail
✓ CallReply voicemail active · Messages arrive here
Voicemail
Available with an active subscription.
With the subscription: listen to and return the messages your customers leave.
Voicemail
Calls forwarded to us, and what you can answer.
Sophie Bernard
The caller hung up without leaving a message.
7 Nov 2026 · 11:39 AM
1 call waiting for an answer
Voicemail
A voice message when I cannot answer
Call forwarding
CallReply voicemail
✓ CallReply voicemail active · Messages arrive here
Voicemail
Available with an active subscription.
With the subscription: listen to and return the messages your customers leave.
Voicemail
Sophie Bernard
7 Nov 2026 · 11:39 AM
The caller hung up without leaving a message.
Automatic mode
Your carrier texts you when you miss a call. CallReply can answer that text for you, without you touching the phone. First, let's check that your carrier does it.
A customer calls while I am in a meeting
Missed call
Automatic reply
✓ SMS delivered · 2:32 PM · from your number
1. Test your carrier
Ask someone to call you twice, without you answering. After each call, tell us whether your carrier sent you a text.
Phone on
Your phone rings and you don't pick up.
Airplane mode
Put your phone in airplane mode, have someone call you, then switch airplane mode off.
3. Create the automation
This step opens once the step 1 test is favourable and we can read your carrier's text.
Profile
Identity
These identify you and can't be changed from the app.
Name
Julien Martin
Email address
demo-martin@fixtures.callreply.test
Phone
+33 6 39 98 00 01✓ Verified by SMS
Account
Password
After the change you will stay signed in on this phone and the app will keep answering missed calls. Other sessions, including the website, will be closed.
Current password
••••••••••New password
••••••••••Confirm the new password
••••••••••Delete my account
What happens
- Your account is deleted at once, and for good.
- Your history, messages, address book and settings are erased.
- All your phones are signed out and stop sending.
- A running subscription is cancelled.
- A confirmation e-mail goes to the account's address.
Want to keep a copy? Use "Copy of my data" in Account first.
I understand that the deletion is immediate and final.
Account password
Devices
The phones signed in to your account. Revoking a phone signs it out and stops its sending.
Google Pixel 8This phone
Android 16 · CallReply 1.4.12
Last activity: 7 Nov 2026 · 11:05 AM
Help and requests
Write to us. We answer in the application, and you also get an email.
A question, a real answer
Support
Write to the team
✓ Reply within 1 business day · By email and in the app
Changing the Saturday messageOpen
7 Nov 2026
Something urgent?
Write to us at the address below and tell us what is happening.
Email usVersion 1.4.12
Changing the Saturday message
Open · 7 Nov 2026
You
Hello, how do I send a different message on Saturdays?Your message
SendNew request
Tell us what is happening. A screenshot saves us three messages.
Subject
Your message
Legal information
Legal notice, privacy policy and terms. Readable at any time, before as well as after creating an account.
My contacts stay mine
My data
GDPR
✓ Export received · By email
How long your data is kept
These durations come from our servers: they are the same here as on the website, and they change at the same moment.
The numbers in your history are erased after 12 months.
Once your account is closed, what remains of it is erased after 5 years.
Your invoices are kept for 10 years, as the law requires.
Technical logs are erased after 6 months.
Privacy policy
Updated on October 24, 2026
Data controller
CallReply processes personal data to provide its service: detecting your missed calls and sending follow-up texts from your number. Data controller: Kimy Technology (contact@callreply.fr).
Data we process
Account: name, e-mail, phone number (verified by SMS), language; if you sign in with Google, Google sends us your name, your verified e-mail and your Google account identifier (nothing else: neither your password nor your Google contacts). Activity: missed/rej...
Address book
See names instead of numbers
With your agreement, CallReply sends your address book to your web space so it can show your callers' names, and write “Hello Marie” in your messages.
What is sent
Your contacts' first name, last name, numbers and, when the option is on, a small thumbnail of their photo. Nothing of your conversations, no message content.
What you keep
You can withdraw at any time: your address book is then erased from our servers, and the app carries on with numbers.
Send contact photos
Each contact's photo on the phone, if it has one, is sent as a small thumbnail (256 pixels at most) to show it in your history and on your web space. Turned off, the photos already sent are erased from our servers.
Subscription
No subscription
You don't have a subscription yet, so CallReply isn't answering any missed calls.
Choose a plan
No commitment — you can stop whenever you like.
3 days free with a card, then €30.00 per month. Nothing is charged today.
Card details are entered in Stripe's secure sheet, without leaving the app.
Read the terms before paying
Subscription
Free trial running
Subscription active
Cancelled
Expired
Payment pending
Monthly plan
Your free trial is running.
Everything is working. Your subscription is running.
Your subscription will stop at the end of the period you've already paid for.
The subscription has ended. Automatic replies are paused.
The last payment didn't go through. Your bank may need you.
Choose a planPaid with PayPal
Paid with card
Manage subscription
You keep access until the end of the period you've already paid for.
Resume subscription
While the current period is still running, you can change your mind.
Your subscriptions
RunningPayPal · Monthly · Since 7 Nov 2026
Runningcard · Monthly · Since 7 Nov 2026
Cancelledcard · Monthly · Since 7 Nov 2026
Message history
Find this week's calls
History
Last 7 days
✓ 3 customers called back · This week
History
Available with an active subscription.
With the subscription: find every missed call and every text sent.
Try without commitment
Subscription
One simple price
✓ Trial started · No commitment
What happened
When
Filters
Status
Pay by card
Demonstration: no payment
Monthly plan€30.00 per month
Card number
•••• •••• •••• 4242
Expiry (MM / YY)
12 / 28
CVC
•••
Cardholder
Julien Martin
The payment didn't go through. You haven't been charged.
Stop the subscription?
You keep access until the end of the period you've paid for. You can resume before then.
Done
Thomas Petit
7 Nov 2026 · 11:05 AM
The message sent
Hello, we missed your call. We will call you back as soon as possible.
What happened
- Missed call
- Message sent
- Delivered
Call log· Essential
Status : Allowed
What it is for
To see that a call was missed or declined, so you can answer it by SMS.
What CallReply doesn't do
We never listen to or record a call: only the number, the time and the call type are read.
If you refuse
No missed call is detected: automatic and scheduled replies are stopped. History already sent stays readable.
Level
Essential — Without it, CallReply can't answer your missed calls properly.
PayPal payment
Preparing your payment
We're opening the payment page. Nothing has been charged yet.
Hello! Let me show you CallReply
In a few minutes, here is what the app does for you when you cannot pick up. Tap the highlighted element to move on.
Your turn
Install CallReply and never miss a customer again: the trial is free, with no commitment.
Try it for free Download the app