Associations and clubs
In a club or association, the contact number is often a volunteer's mobile, and that volunteer also has a job and a life. CallReply replies by text for them when they cannot pick up.
Call back: Mrs Pettit after the session
The club replies. During training, families and members get a text on the volunteer's behalf.
During training, a committee meeting or at work, they no longer feel guilty letting it ring. The caller gets a polite message.
At training · Text sent
With contacts synced, the text greets the member by first name. A newcomer gets a neutral version.
Hello Natalie, · Member recognised
Families reply to the text with their question: training times, medical certificate, sign-up. Call backs go faster.
Question: sign-up
Only one text per number per day. Numbers on the STOP list never receive anything.
1 text / number / day · STOP list respected
This is when the phone never stops. Parents call about time slots, fees and paperwork. With CallReply, every missed call gets a text, and history becomes the evening call back list. You can also reply by hand to a specific parent from the history, free of charge, even without a subscription.
The app is tied to the phone that receives the calls. If the association's line passes to another volunteer, they install CallReply on their device. The web space lists devices and lets you follow each one's activity.
Sports clubs, music schools, cultural groups and festival committees whose contact is a volunteer available on and off. A quick reply keeps a family from thinking the club has stopped taking new members.
Mutual aid groups, residents' associations and parent associations, where calls arrive at any hour. The text confirms the request was seen, without promising more than the volunteers can deliver.
The text answers someone who called you. Keep it informational. A donation appeal or raffle invitation added to the message looks like solicitation: you then need prior consent and a free way to refuse.
Town hall, federation, committee members, private numbers: add them to the STOP list so they never receive a text. You edit it from the phone or the web.
Hosting in France and a retention period for each kind of data. After that, history keeps dates and statuses, without numbers. Members' contacts sync only with your explicit consent; export and erasure from "My data".
With no visible number, no text can be sent. The call is only listed in history, so the volunteer knows it happened.
Sources: CNIL guidance on SMS marketing; details in our Privacy policy
Texts go out on their mobile plan, like any ordinary SMS. The CallReply subscription can be taken out in the association's name and cancelled from the app.
Yes. One French and one English template are available, with the {first_name} and {name} variables.
Yes. On restart, CallReply catches up the calls missed while it was off, thanks to a saved resume point.
Differently. iOS blocks automatic sending: CallReply prepares the message in Messages and the volunteer taps Send.
One message in French, one in English, personalised with the contact's first or full name.
FR · EN templates · 1 SMS segment
Learn moreWith your consent, names from your address book appear in the history and personalise your texts.
Sync accepted · Names shown
Learn moreReply to a missed call from the history in one tap. Free, even without a subscription.
One-tap reply · Free
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